Return Policy
At Hair Ink Studio, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not, we are here to help!
Returns:
You have 30 days from the date of purchase to return an item.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Restocking Fee:
Please note that a 15% restocking fee will be applied to all returns. This helps us cover the costs associated with processing and restocking the item.
Shipping:
Customers are responsible for paying the shipping costs for returning their items. Shipping costs are non-refundable.
Refunds and Store Credit:
Once we receive your item, we will inspect it and notify you of the status of your refund.
If your return is approved, we will issue a store credit for the purchase amount minus the 15% restocking fee. This store credit can be used for future purchases at [Your Business Name].
Contact Us:
If you have any questions about our return policy, please contact (text/call) us
at 412-769-4247
Thank you for shopping with us! We appreciate your business and look forward to serving you again.
Susan Rouse
Hairstylist, Color Technician and Extension Artist